Customer Service

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Welcome to Appalachian Utilities, Inc.

The staff at AUI work 365 days a year, 24 hours a day, including weekends and holidays, to provide top quality water to every tap. They work hard to protect your resources which are the heart of your community, your way of life, and your children's future. To maintain a clean, dependable water supply, they need your help! Please review our website thoroughly to learn more about your water supply, regulations, and any service we can provide to make your experience easier.

Please do not hesitate to reach out with any questions or concerns.

We look forward to hearing from you and providing quality service to all customers.

Customer Service

Be sure to review Conservation and Winter Precaution tips here!


May 18, 2020

A message for customers in the Avis and Pine Creek areas, please be patient with our distribution system flushing work that is currently underway.

This is very important maintenance work that we perform each spring to maintain the distribution system and also to flush dead end lines to improve water quality.

We are moving through the Avis area at this time and you may experience low water pressure and possibly some discoloration over the next week to 10 days.

A message for our customers in the Sagamore Hills development, we are currently planning to replace a fire hydrant the week of May 18th, this work will begin at 8:00 am and you may have low or no water pressure for several hours.  The President of the homeowners association will be notified prior to the start of this work, as much early notification as possible will be given.  We are currently waiting for special order parts to arrive to finish the work schedule.

Thank you for your patience with this water system work and have a great spring day.

Please call us with any questions, 570-769-7647.

© 2018 All rights reserved by Appalachian Utilites, Inc.

Appalachian Utilities, Inc.

PO Box 248

Waymart, PA 18472

      Tel: 1-570-769-7644

      Emergency: Call Clinton County Comm Center

Field Office:

1674 Park Ave

Lock Haven, PA