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Customer Service

Welcome to Appalachian Utilities, Inc.

The staff at AUI work 365 days a year, 24 hours a day, including weekends and holidays, to provide top quality water to every tap. They work hard to protect your resources which are the heart of your community, your way of life, and your children's future. To maintain a clean, dependable water supply, they need your help! Please review our website thoroughly to learn more about your water supply, regulations, and any service we can provide to make your experience easier.

Please do not hesitate to reach out with any questions or concerns.

We look forward to hearing from you and providing quality service to all customers.

Customer Service

Be sure to review Conservation and Winter Precaution tips here!

Should you have any questions, please do not hesitate to contact us.

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